Skip to main content

Park University Library

What To Do

Troubleshooting OpenAthens Logins


Make sure you're using the correct credentials

  • Generally, you will use your My Park/Canvas ID and password
  • If the library has set up an account for you manually, use the credentials provided to you by your librarian.

Make sure you're logging into an OpenAthens portal

  • OpenAthens helps you log into:
    • Pirate Search
    • Library databases
  • You cannot log into the Library Catalog using OpenAthens. 
    • Use your Park ID followed by pu. For example, 1234567pu.
    • Contact library@park.edu or 800-270-4347 for help with the catalog.

If you still can't log into OpenAthens, contact a librarian

  • Call 800-270-4347 during library hours.
  • Email library@park.edu.
  • Or use our chat service.
  • If you're still having trouble, email karen.bleier@park.edu.
Park University - McAfee Memorial Library
8700 NW River Park Drive, Box 61 - Parkville, MO - 64152
Phone: (816) 584-6285
Toll-free: (800) 270-4347